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Only the best in customer service

In the past week, I contacted Bews Electrical as my old Miele washing machine, which I purchased over 15 years ago, was making a horrendous noise during the spin cycle.  Becky was very helpful and gave me lots of advice and options on the phone.  The engineer, Paul, attended, examined the machine and explained why it was beyond economical repair.  Just over an hour later, Paul had removed the old machine, replaced it with a new Miele, plumbed and tested it, explained all the different programmes and gave advice on maintenance.  Paul cleaned the floor behind the old machine and removed and replaced items under the sink.  I always buy Miele appliances as they are reliable and great value.   Fantastic service, I would thoroughly recommend Bews and will not use anyone else in the future.  You may find a cheaper price elsewhere, however delivery, plumbing, removal of old machine etc will substantially add to your costs.  Therefore you won’t beat the price or service that Bews offer.  As an added bonus, I will be receiving £100.00 cashback from Miele.”  

Ela - 21/05/2018


Would just like to thank you for the speedy and professional way with the work to install the dish washer at my property. I would not hesitate to use your company again and would recommend you to any one looking for your trade.  You came recommended to me by two local electrical companies as they couldn't carry out the work, and they weren't wrong ! Thank you once again.

Hazel - 06/12/2018 - Bedfordshire


Your crew showed up on schedule to look at a faulty Miele dishwasher. I could not fault their work or advice. Spare parts in the van. We are happy customers and would recommend you any day.

Happy Customer - 20/08/2018 - Cambridgeshire


My husband and I were very satisfied with the service received from Bews. It was so lovely to deal with a company that has old fashioned values when it comes to customer service and the fact that Peter Bews introduced himself to us when he first arrived, was nothing short of miraculous. We would certainly recommend you to friends or family, very happy with the washing machine

Satisfied Customer - 09/01/2018 - Hertfordshire


My Wife and I have been and are, very happy with the service that both your engineer and staff have provided, on this and past occasions. The ladies in your showroom are very pleasant, efficient and welcoming to potential customer and have on this occasion, been most helpful and informative about the many appliance that you sell.

You have been extremely helpful in the past and on the particular occasion the Miele microwave and oven were delivered, fitted, tested and their workings explained clearly and concisely. My wife and I are grateful for your help and expertise and we know that should in the future any problems arise, you will do your best to identify the fault, put it right or provide a replacement part for the one that has failed (as you did recently with our ‘Miele’ washing machine, even though we purchased it prior to knowing about your company).

We can therefore recommend Bews Electrical Ltd to anyone contemplating purchasing new appliance where they want the very best in customer service at the time of purchase and continuing help and interest in maintaining the appliances in top condition during its working life.

Very Happy Customer - 08/11/2017 - Hertfordshire


I am absolutely delighted with the machine thank you.  It is so efficient and quiet.  I appreciated your comparison with Miele and current Bosch machines. Mr. Bews called subsequently to inspect what I thought was a leak from the machine but was in fact a blocked drain which he cleared for me without a murmur.  Truly grateful.

AP - Harpenden 02/11/2017


Yesterday at 4.45 (day before Xmas eve!!) I went to close the door of my Neff (Naff is a better name for the slide and hide range of Neff ovens as this is the third time it has broken in 2 years) oven and again it came off the runners. Bosch the owner of the Neff range said they could come and repair it 4 days after Christmas and I would have to pay yet again for repair! We decided not to give more money to Neff so called Bews Electrical and asked what ovens they had in stock. Remember this is now 10 minutes to 5 the night before Christmas! We decided on an oven, Peter the owner put it in the back of his van brought it over and fitted it. I had a new oven by 7.00pm!!! Unbelievable customer service, thank you Pater and Louise at the shop who helped me decide which oven to get!!! Wow is all I can say.

Joauckland - 24/12/2015 - Hertfordshire


We have bought several Miele appliances through Bews Electrical and also had our dishwasher repaired by Peter. Each time advice has been very helpful and professional. Delivery has been prompt too. Service excellent from start to finish.

Alisonj 30/11/2015


Bought a washing machine from shop & received excellent, intelligent advice to help make the decision, Installed very carefully & removed old one, took time to explain all the workings - very pleased - have gone back to buy a tumble dryer.

Adrian - 22/07/2015 - Hertfordshire


Many thanks for coming over yesterday and replacing the washing machine - Ann has used it this morning and we cant believe that from your first visit and within 24 hours she would have a brand new machine. Thanks again for such marvellous service. I wish other suppliers were as efficient as you.

Mike Swann – 06/2015 – Royston


Many many thanks for all your efforts to get me up and running – you're a star, bless you and thank you for a fully working well dishwasher.

Mrs Profit – 05/2015 - Royston


Thank you for your recent letter reminding us to register our Miele dishwasher in order to obtain the promotional 5 year warranty. Our previous three dishwashers have all been Bosch and all served us well until the last one which we had for eight years. Sadly both the reliability and the quality of the washing was never quite up to the standard of the previous two which has proved totally reliable and produced excellent results. Nether the less we were very hesitant about purchasing a Miele and were still intent on purchasing yet another Bosch. After all that you told us about Miele and especially how highly you personally recommend them especially from the engineering and the durability we did eventually but somewhat hesitantly abandon Bosch. I can only say a very sincere thank you for your recommendation. The Miele has proved to be a quite outstanding success. It is very quiet and the quality of the wash is on an entirely different level to that which we were achieving with our previous Bosch. The dishes and the glasses genuinely are squeaky clean. I suppose like many people we were a little bit dubious of the cutlery tray but once again your reassurance has been validated and now we wouldn't contemplate going back to the old cutlery basket. It is very easy to load and the cutlery washes quit spotlessly. All in all we have no regrets whatsoever and despite the initial premium in the cost we would have no hesitation in wholeheartedly recommending a Miele to our friends. Once again our very sincere thanks for all the help and advice you gave us in enabling us to choose the right dishwasher. A big thanks also to the girls in the office who could not have been more helpful and patient with all our to-ing and fro-ing and indecision.

Very proud Miele owner – 05/2015 - Hertfordshire






















Testimonials from our customers:

As well as offering a truly comprehensive range of domestic appliances, we at Bews Electrical Ltd also pride ourselves on providing expert advice and friendly, professional guidance on what would be best for all of our customers.


Feel free to read through our collected testimonials before you get in touch with the team.

Discuss all your requirements today - call on:

01462 834 488

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