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Contact us

Regardless of what type of domestic appliance you're searching for, we'll be able to advise and provide - contact us using any method below.

Our Opening Times

Mon - Friday:     08:30am - 05:00pm

Saturday:           09:00am - 01:00pm

Bews Electrical Ltd registered as a limited company in England and Wales under company number: 6160487

VAT Registration Number: 198011950

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Telephone:

01462 834 488

 

Email:

sales@bewselectricalltd.com

 

Address:

100 High Street

Stotfold

Hitchin

Hertfordshire

SG5 4LH

We Accept:

COMPLAINTS POLICY

 

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

 

To ensure we are able to put things rights as soon as we can, please read our complaints

 

procedure below and we will respond promptly to ensure complete satisfaction.

 

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

 

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 01462 834488, or write to us at Bews Electrical Ltd, 100 High Street, Hitchin, SG5 4LH,

 

or email us at sales@bewselectricalltd.com and we aim to respond within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

 

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/

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